Your information matters
Privacy Policy
We believe trust is built the same way resilience is: one small, honest step at a time. Here's how we handle your data.
What we collect
We only collect information that helps us serve you better. That usually means:
- Contact details: name and email when you sign up for the free Mini-Kit, request a coaching call, or send a message through our chatbot.
- Purchase information: when you buy a program or product, Stripe processes your payment details securely. We do not store credit card numbers on our servers.
- Usage data: basic analytics like page views and device type so we can improve the site experience.
How we use it
We use your information to:
- Send you what you asked for: downloads, replies, updates.
- Process orders and communicate about bookings.
- Improve our stories, tools, and resources.
- Keep the site safe and working properly.
We do not sell your personal information. We do not share it for advertising purposes.
Kids and COPPA
The Milo Way is designed with children in mind, but our website is intended for parents, educators, and other grown-ups. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has shared information with us directly, please contact us and we'll remove it promptly.
Cookies and analytics
We use standard cookies and analytics tools to understand how people use the site. You can disable cookies in your browser settings if you prefer. These tools help us see what's working, not who you are in your private life.
Third-party services
We work with trusted services to run the site and process payments:
- Stripe for payment processing.
- Supabase for secure data storage.
- Shopify for product sales and fulfillment.
- Email providers for sending order confirmations, Mini-Kit downloads, and occasional updates.
Each of these services has their own privacy practices and security standards.
Your choices
You can unsubscribe from emails at any time using the link at the bottom of any message. You can also contact us to ask what information we have about you or request that we delete it.
Changes to this policy
We may update this policy as the site grows. When we do, we'll post the new version here with an updated effective date.
Questions?
Reach out anytime at hello@themiloway.com.
Last updated: August 20, 2026
